Hyderabad, March 6 (IANS) The Indian Railways have launched a web portal and a mobile application for customers to lodge their complaints and make suggestions.
The mobile app based on android/windows platform can be freely downloaded. One can also track the status of the complaints registered.
Complaint Management System (COMS) portal, www.coms.indianrailways.gov.in., hosts both mobile app and web based complaints and suggestions.
People can also register complaints through SMS on number +91-9717630982. A link to the Centralised Public Grievance Redress and Monitoring System (CPGRAMS) will also be provided.
The mobile application, which can be downloaded from Google Play Store, has been implemented using Android 2.3.3 (and above) platform and would be made available for Windows Phone 8.1 and above.
A fast and user friendly structured interface has been provided to register complaints on mobile phones, the railways said in a statement.
A unique ID number will be provided to the complainants who can use it to track the progress of their complaints. The complaint will be auto assigned to the concerned railway functionary for redressal.
The customer complaint portal will also be available in Hindi and other regional languages.
Political turmoil in Pakistan: Imran convenes cabinet meeting, will also address the country; Amidst the celebration of the opposition, the army kept silence
Imran Khan has had to face the Supreme Court on the issue of dismissal of the no-confidence motion and the dissolution of the National Assembly. Soon after this, Imran Khan has called a cabinet
Corona Cases climb to 30 in India, PM cancels Brussels visit
External Affairs Minister S Jaishankar on Thursday said an Indian medical team will reach Iran today and the authorities are working on the logistics with their Iranian counterparts for the return of
After treatment, Kejriwal resumes work Tuesday
New Delhi, March 17 (IANS) After undergoing naturopathy treatment in Bengaluru for 10 long days, a "fit and fresh" Delhi Chief Minister Arvind Kejriwal resumed work on Tuesday.Kejriwal held a
Crude Oil Price Today: Crude oil slipped below $ 80 per barrel, and now petrol-diesel will be cheaper!
Crude Oil Price: There is news of great relief for India. Crude Oil Price has rolled to the lowest levels of 2022. In the wake of the Global Economic Crisis, the price of Brent crude oil has dropped
'No drama, no breaking news here': Raj's ex-wife Shyamali reacts after Samantha's wedding
The yogic wedding of filmmaker Raj Nidimoru and actress Samantha Ruth Prabhu on December 1st garnered considerable attention on social media. Meanwhile, three days later, Raj's ex-wife, Shyamali Dey,
Indian economy will grow at the fastest pace in the world, the global growth rate may remain at 4.4 percent in the current financial year
The Indian economy is projected to grow at the fastest pace in the world for the next two years. It may grow at 9 percent in 2022-23 and 7.1 percent in 2023-24. The International Monetary Fund (IMF)
Weather Update Today: Thunderstorm and rain are expected in many states including Bihar today, know the weather condition of your city
After getting relief from the heat, now the pre-monsoon rains have started in most of the states. Monsoon rains may start in Bihar, Jharkhand, and Chhattisgarh after a few days. Earlier, heavy rain
Sound of change: Coinswitch will not be able to buy cryptocurrencies on Kuber, all options for payment in rupees closed
The government's strict attitude towards cryptocurrencies in India and the decision of a heavy tax of 30 percent on profits from crypto or other digital assets and one percent TDS on crypto
Why did Allu Arjun want to finish shooting for 'Pushpa' soon? The actor told the heart-touching reason
Telugu star and National Award winner Allu Arjun has recently completed the shooting of his most awaited film, 'Pushpa 2: The Rule'. Currently, the actor is busy promoting the film. Amidst all this,
OLA Uber Merger: Bhavish Aggarwal clarified on the discussion of the merger of Ola and Uber, said- 'Absolutely rubbish...'
OLA Uber Merger: Ola co-founder Bhavish Aggarwal has clarified that Ola and Uber are not going to merge. He has termed these reports as rubbish. There was a discussion about cab service providers Ola
