India's largest airline, IndiGo, recently cancelled hundreds of flights at major airports including Delhi, Mumbai, and Bengaluru, leaving thousands of passengers stranded. These cancellations have disrupted the travel plans of many passengers.
If you are among those affected, here's a step-by-step guide on how to claim a full refund or reschedule your flight without any hassle.
How to Claim a Refund
Go to the IndiGo website
Scroll down to "Support"
Select "Plan B," which will help you modify, cancel, or process a refund
Enter your PNR/booking reference number and email ID/last name
Select to change your flight or cancel your flight – you can change the time and/or date of your flight, or cancel it and process a refund
How long will it take to receive the refund?
Once your request is processed, the refund will typically be credited to your account within seven business days. If you booked through a travel agency, please contact the agency directly to process your refund.
How the IndiGo Crisis Began
The IndiGo crisis began when the company failed to comply with new regulations. India's aviation sector regulator, the Directorate General of Civil Aviation (DGCA), launched the second and final phase of new flight duty time limitation rules in November. The first phase was implemented in July after a delay of almost a year.
In November, the Directorate General of Civil Aviation issued new rules aimed at improving crew safety and rest hours. This included increasing weekly rest periods and modifying rules for night duty.
What is the current situation?
In a statement issued on Sunday, IndiGo said that its board of directors has formed a crisis management group to address the ongoing flight cancellations and delays across the country. This decision was made after an emergency board meeting on the first day of the crisis.
Virat Kohli celebrated his victory with his wife, Anushka Sharma, after scoring a century, with beautiful pictures that won hearts.
Bollywood actress Anushka Sharma and Indian cricketer Virat Kohli are considered one of the country's most loved couples, winning hearts with their chemistry and bond. Something similar happened
Tanya Mittal: Tanya Mittal gives a blunt response to critics after being called "fake," and also addresses the issue of having bodyguards.
The journey of the reality show 'Bigg Boss 19' may have ended, but contestant Tanya Mittal, who was a part of the show, continues to be in the headlines. Tanya, who finished in fourth place, has
In UP, the BJP has made SIR the basis of its election strategy, with MLAs and MPs given additional responsibilities.
While opposition parties are engaged in a blame game over the Special Intensive Revision (SIR) campaign of the voter list, the BJP has made it a key pillar of its election strategy and has begun
SIR in UP: The date for the SIR process has been extended in UP. BLOs have the 2003 voter list.
To ensure transparency and ease of district election operations, District Magistrate Santosh Kumar Sharma is continuously in direct contact with voters. The District Magistrate informed that the
Cyclone Ditwah: Schools and colleges closed in Tamil Nadu amid heavy rains, IMD issues alert in many areas
The administration is on high alert in view of Cyclone Ditwah. Following the forecast of heavy rainfall, schools and colleges have been closed in three Tamil Nadu districts: Chennai, Tiruvallur, and
Will something big happen next? The BCCI has called a surprise meeting ahead of the second ODI, with Gautam Gambhir and Ajit Agarkar expected to attend.
The South African cricket team is currently on a tour of India. The two teams are playing a one-day series. After losing the Test series, India opened the ODI series with a win on Sunday. Meanwhile,
IND vs SA: After the defeat in the second ODI, Rahul said that the toss was important, did not scoring many runs in the death overs prove costly?
Indian captain KL Rahul admitted that India's inability to score enough runs in the death overs cost them dearly, but he believes the toss played a key role in the second ODI against South Africa.
The second part of 'Dhurandhar', titled 'Revenge', will be released next year; the makers announced this at the end of the film. The release date has also been revealed.
Ranveer Singh's much-awaited film 'Dhurandhar' released today. The film is receiving mixed reactions from the audience. But the audience also received a big surprise at the end of the film. The makers
'India is not neutral, but for peace': What else did PM Modi say in his bilateral talks with Putin?
Russian President Vladimir Putin is on the second day of his visit to India today. President Putin arrived at Rajghat in Delhi today, where he paid tribute to Mahatma Gandhi. After this, he reached
More than 60 IndiGo flights were cancelled today, and the government says it will reduce flights.
After a week of flight cancellations, IndiGo's operations are now back on track. Most of IndiGo Airlines' aircraft are flying again. However, IndiGo has announced the cancellation of more than 60
