Flipkart, the flagship company of the e-commerce sector, has brought 'voice assistants' technology to make online shopping easy for customers. With the help of 'Voice assistants' installed at Flipkart's grocery store Supermart, customers can get information about the product and purchase them with the help of voice in various languages like Hindi, English.
The AI technology-supported platform for voice recognition and interaction has been developed by Flipkart's technology team using speech recognition, natural language processing, machine translation and text to speech tools for Indian languages. The platform is capable of understanding local Indian languages such as Hindi and is able to search, share information and take orders from a product in various categories of e-commerce products. The AI technology-supported platform is capable of identifying the language spoken by the user itself and can easily understand shopping related interactions in various Indian languages in real time. Flipkart's Chief Product and Technology Officer Jayendran Venugopal said, "Video, Vernacular and Voice based technologies are critical to address the challenges associated with the adoption of e-commerce in India. We have seen a tremendous interest in our videos and Vernacular measures and the next step in this direction is to develop the ability to identify and communicate in the e-commerce space.
He said, 'Flipkart's technology team traveled across the country to understand the various contexts related to voice recognition and ability to communicate and made the necessary changes to identify different forms of Indian languages and to respond in the same language. . Flipkart spent five months on-the-ground assessing various cities and towns and gathering the necessary materials, which eventually led to the development of voice assistance for the grocery sector. With the help of this research, the company found out what necessary features the customer wants in view of easy services with the help of voice.
Flipkart says that voice assistance will make a customer's purchase more personalized and the services it receives will become easier. In addition to understanding the changes in voice in English and Hindi, it can easily understand mixed languages (Hinglish etc.) and the company says that with the help of this, the customer will experience the same way as he would from a shopkeeper. Are communicating Manish Kumar, senior vice-president (grocery, general merchandise and furniture) at Flipkart, says, "Voice-based shopping is a natural process and we want to give our customers a conversational experience in a colloquial approach."
"The company-developed and AI technology-backed voice assistance is the first to introduce groceries that will make shopping much easier for customers," he says.
Most countries of the world are worried about the increasing challenge on the inflation front. Me
India will face England today in the second semi-final of the T20 World Cup 2022. India won four
NATO (North Atlantic Treaty Organization) has made it clear that if Finland and Sweden apply to j
Ghanshyam Nayak, best known for his role as Nattu Kaka in Taarak Mehta Ka Ooltah Chashmah, passed
G20 Summit 2023: Presiding over G20 summit is a big challenge before India: IMF Chief Economist
IMF Chief Economist Pierre-Olivier Gourinches said it would be difficult for India, which will ch
PM Modi said a big thing: India was ready to provide food to the world, waiting for WTO permission
Prime Minister Narendra Modi on Tuesday said he has offered to supply India's food reserves to th
Russian troops attacked Ukraine on 24 February 2022. Vladimir Putin's objective behind this was o
NIA raids again on PFI bases, many members in custody from Delhi-UP and Assam
The National Investigation Agency (NIA) is again raiding the premises of the Popular Front of Ind
Language dispute in Bengaluru: The youth who was pressurized to speak Hindi apologized in Kannada
A man who asked an auto driver in Karnataka's capital Bengaluru to speak in Hindi apologized in K
Why are ships jammed to enter America?
Global supply chains are facing a lot of difficulties. Cargo ships, also known as containers or c
