New Delhi, Jan 2 (IANS) The urban development ministry has approved the CPWD's 'maintenance charter' that specifies time frames in which complaints received by the agency will be resolved, a statement said Friday.
Introduced for the first time, the Central Public Works Department (CPWD) charter will enhance service delivery in 1,76,000 houses along with 22,60,000 square metres of office space in 53 cities and prominent buildings like the President's Estate, Parliament House, Supreme Court among others.
The charter has been approved by Urban Development Minister M.Venkaiah Naidu.
"Under the charter, the CPWD is required to inform the public the time frames for attending to different complaints. It's an effort to streamline functioning of the agency," said the statement.
As per the charter, complaints of blocked drains, restoration of power and water supply, faulty switches, watering of plants, open manholes will be treated as "emergencies" and resolved within six hours.
Complaints pertaining to cleaning of drains, overflowing water,Aplumbing and sanitary installation etc. will be taken care of in three days.
Problems with internal wiring of building, repairing of gates, doors and windows will be resolved within 30 days while periodical services like painting, cleaning of water tanks etc. will be done within 60 days.
The help of psychologists is also being taken in the investigation of the Shraddha Walker murder
The IPL 2024 match will be played today between Punjab Kings and Lucknow Supergiants. This match
Modi condoles death of professor Bhandari
New Delhi, March 9 (IANS) Prime Minister Narendra Modi on Monday condoled the death of veteran p
Activists protest against Yamuna pollution
Agra/Mathura, March 26 (IANS) Activists gathered along the banks of the Yamuna here to demand a
Betul Road Accident: Tragic accident in Betul, Madhya Pradesh, a car collided with a bus; 11 dead
11 people died in a tragic accident in the Jhallar area of Betul district of Madhya Pradesh
The war between Azerbaijan and Armenia continues. Meanwhile, Armenia has made a deal to buy arms
Australian captain Pat Cummins said that he was lucky to be in front to watch Glenn Maxwell's mir
Since buying Twitter, Elon Musk has been announcing something new every day by tweeting. Through
Prime Minister Narendra Modi on Wednesday distributed online rights records to one lakh 71 thousa
Ranchi / Dhanbad / Jamshedpur. A decision on the opening of clothing and footwear shops and salon
