IndiGo's operational crisis continues. IndiGo flights are being cancelled and delayed at Delhi and Mumbai airports on Monday. In light of the situation, Delhi Airport issued an advisory for passengers at 6:30 a.m. on Monday, warning them of possible flight delays. Airport management advised passengers to check their flight status before leaving home to avoid any inconvenience at the airport.
A large number of flights were cancelled on Monday as well
More than 350 flights were cancelled on Monday, including 18 IndiGo flights at Ahmedabad Airport as of 8 a.m. Monday. 127 flights were cancelled at Bengaluru Airport. 77 flights were cancelled at Hyderabad's Rajiv Gandhi International Airport and 134 at Delhi Airport. Terminal areas at Chennai, Ahmedabad, and Assam airports are experiencing heavy congestion. IndiGo has seen nearly 4,000 flight cancellations in the past week, severely impacting air traffic in the country. Despite government intervention, the situation has not yet returned to normal.
IndiGo seeks time to respond to DGCA.
IndiGo Airlines has requested more time to respond to the DGCA's notice. The DGCA issued a show-cause notice to IndiGo on Saturday, December 6, seeking answers regarding IndiGo's operational crisis. In the notice issued to IndiGo CEO Peter Elbers and COO and Accountable Manager Porqueras, the DGCA stated that there was a significant failure in operational planning and resource management. The notice stated that the ongoing crisis at IndiGo was primarily due to the airline's failure to implement the new FDTL regulations, and asked why action should not be taken against the airline.
Government investigating the IndiGo crisis.
The DGCA had given IndiGo 24 hours to respond, which expired on Sunday. However, IndiGo sent a letter to the DGCA on Sunday, requesting one more day to respond to the notice. The ongoing crisis at IndiGo is being investigated by the government. A four-member committee formed by the government is also investigating whether IndiGo wasted time until October and tried to obtain exemptions from implementing the FDTL rules. The government believes that IndiGo, the country's largest airline, did not make any plans to implement the FDTL rules, leading to the operational crisis.
Following strict government instructions, IndiGo Airlines refunded ₹610 crore to passengers by Sunday evening. The company also returned more than 3,000 passenger bags across the country. The Ministry of Civil Aviation announced this on Sunday evening.
Bomb threats to three flights at Hyderabad airport
Amidst IndiGo's operational crisis, bomb threats were made to three flights at Hyderabad airport on Sunday. The threats were made via email to the airport's customer support ID. The airport received bomb threat emails late Sunday night targeting British Airways (BA 277) from Heathrow, Lufthansa (LH 752) from Frankfurt and IndiGo's 6E 7178 from Kannur. However, all the flights that received the bomb threats landed safely at the airport. The airport management said that all security protocols were followed during the landing of the aircraft. Last week too, Rajiv Gandhi International Airport had received separate bomb threat emails for the Dubai-Hyderabad Emirates flight and IndiGo's Medina-Hyderabad and Sharjah-Hyderabad flights. Medina-Hyderabad was diverted to Ahmedabad airport.
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