A large number of WhatsApp users across the world, including users in India, suddenly found their accounts placed under review late Monday evening. The issue appeared without prior warning, leaving affected users unable to access several WhatsApp features.
Complaints began appearing on social media after around 8 PM, with users reporting that a message had appeared on their WhatsApp accounts stating that their activity and device information were being checked for compliance with the platform's Terms of Service.
Meta has acknowledged the issue and said that the process of restoring affected accounts has begun.
Why Are WhatsApp Accounts Showing ‘Under Review’?
When affected users opened WhatsApp, they were shown a notification saying that their account was under review.
The message indicated that WhatsApp was checking the account's activity and device information to determine whether it complied with the platform's Terms of Service.
Users were generally informed that the review could take up to 24 hours. During the review period, several WhatsApp functions were unavailable.
The sudden account restrictions caused confusion among users because many said they had received no warning before their accounts were placed under review.
What Did Meta Say About the WhatsApp Issue?
Meta acknowledged that mistakes can sometimes occur while the company takes action against accounts suspected of violating its policies.
According to a Meta spokesperson, the company continuously works to identify and restrict accounts that misuse its services in order to protect other users.
The company also indicated that when an account is restricted incorrectly, it works to restore access as quickly as possible.
This means that users whose accounts were mistakenly flagged may regain access once the review process is completed.
How Long Does a WhatsApp Account Review Take?
In many cases, the review message indicates that users should expect an outcome within 24 hours.
If your account has suddenly been placed under review, the first step is to remain patient and allow WhatsApp to complete its investigation.
Avoid repeatedly uninstalling and reinstalling the app or making unnecessary changes to your account while the review is in progress.
WhatsApp Account Recovery: What Should You Do?
If your WhatsApp account is under review, follow these steps:
Step 1: Wait for the Review
Give WhatsApp up to 24 hours to complete the account review. If the restriction was applied incorrectly, access may be restored automatically.
Step 2: Contact WhatsApp Support
If your account remains under review after the stated period, open WhatsApp and go to:
Settings → Help and Feedback → Contact Us
Explain clearly that your account has been placed under review and that you believe the restriction may have been applied incorrectly.
Step 3: Provide Relevant Details
When contacting support, explain the problem in detail. If possible, include a screenshot of the “Account Under Review” message so the support team can understand the issue.
Step 4: Contact Support Through the Website
If you cannot open WhatsApp, you can use a web browser to visit WhatsApp's official website and access its support/contact options.
Provide your registered phone number and email address, describe the problem and submit the request.
WhatsApp Official Website
Will the WhatsApp Account Be Restored Automatically?
If WhatsApp determines that the account was incorrectly flagged, the company may restore access after completing its review.
However, users should not assume that every account placed under review will automatically be restored. Accounts found to have violated WhatsApp's Terms of Service may remain restricted.
The safest approach is to wait for the review result and contact official WhatsApp support if the issue is not resolved.
WhatsApp Account Under Review: Key Points
Large numbers of users reported WhatsApp accounts being placed under review.
The issue was reported by users in India and other countries.
Complaints began appearing on social media after around 8 PM Monday.
Affected users were told that their account activity and device information were being checked.
The review message generally indicated a 24-hour timeframe.
Meta acknowledged that mistakes can occur during account enforcement.
Meta said it had begun restoring affected accounts.
Users can contact WhatsApp support if their account remains restricted after the review period.
A screenshot of the review message can be useful when submitting a support request.
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