10 Things to Do When a Customer Rejects Your Work

Posted on 16th Feb 2014 07:03 pm by admin

Having a client tell you that he doesn't like your work can break your heart in two. Not only can it affect your confidence, but it can also affect the way that you work on future projects. When a customer tells you the words that you don't want to hear, you have to try to pull yourself together and put a new perspective on the situation. There are many reasons why the customer might not like your work. Maybe it is something specific that he doesn't like, or maybe he doesn't like it because of corporate red type sort of guidelines. If you don't ask, you won't know. There are a few things that you should do to make sure that this situation ends in a positive fashion. Here are 10 things that you must consider if you are in a position where a customer doesn't like the job that you are doing.
(1) Keep Calm and don't raise your voice or act in a rude fashion towards the client. (2) Don't get over-defensive as you will end up sounding like a child. (3) Don't play the blame game. If you need to, politely mention that you weren't given the proper instructions or information, etc. (4) Ask the client specific questions to find out what he / she didn't like about your work. (5) Find out what you can do to make this situation right. (6) If this is a first draft, then tell the client. Explain that first drafts are a way to get on the same page with each other and that it is natural not to love the first draft. Ensure the customer that the 2nd draft will be much better and much closer to the final product. (7) Remember that this happens to everyone. This doesn't mean that you stink at what you do. (8) Don't fall into a depression that leads to a career change. You are good at what you do. You know this. Don't let one client's opinion affect the rest of your life. (9) Learn from your mistakes. (10) Don't end it badly with the customer. Make sure that you are professional because acting badly will just make things even worst.

Other articles

NASA`a Chickens:
Scientists at NASA built a gun specifically to launch dead chickens at the windshields of airline

GANDHIJI -The Leader of India
The people of India were also carrying on a struggle for freedom from the British rule. The

Pilot`s eyesight!
An airline pilot with poor eyesight managed to pass his periodic vision exams by memorizing the ey

BANARASI SAREE
Banarasi SAREE In the world of fashion ‘Banarasi Saree’ remains the Indian ‘SUN’ and

Email Heights
HEIGHT OF REPETITION: Forwarding an email to someone and receiving the same email forwarded back to

Buying E-beg.com
A poor, downtrodden beggar stands on the street, not having much luck. Exasperated and hungry he dec

Types of Girls
Hard Disk Girls:
She remembers everything, FOREVER.

RAM Girls:
She forgets about

Managing client expectations
Managing client expectations before, during, and after a project is completed, is a difficult task f

Techronia Phone Support
When the statement "Click Here" isn't clear enough; when "Press any key to continue..."

What Makes a Good Business Plan?
What factors are involved in creating a good business plan? Is it the length of the plan? The inform