Delhi Metro News: Delhi Metro told its lakhs of passengers 'You are ours'


Posted on 19th Oct 2021 02:51 pm by rohit kumar

What is the relationship of lakhs of passengers of Delhi-NCR with Delhi Metro Rail Corporation? It has been revealed. The Delhi Metro Rail Corporation has finally accepted that the passengers traveling in trains operated by DMRC fall under the category of consumers. Earlier, in this case, Delhi Metro had refused to consider passengers as consumers by giving different answers. Harpal, a resident of Kadipur, Delhi, had written about 200 letters to the Delhi Metro Rail Corporation along with the Central Government and the Delhi Government for this, besides, under the Right to Information, had also sought information that what DMRC believes about its passengers?

While using any transport service including railways in the country and the world, toilet and drinking water facility is taken care of, but no such facility is provided in Delhi Metro. A petition has also been filed in the Delhi High Court regarding this. Explain that many services including rail service and bus service come under the category of consumer. This is the reason that many types of facilities like water, toilets, etc. are provided free of cost under the category of metro service users like Jaipur, Mumbai, Lucknow, etc. Despite this, lakhs of Delhi Metro users are deprived of these services.

the logic of Delhi metro

In the metro stations where water is not available to free of cost, the employees of all stations have been instructed to provide water free of cost on demand by the passenger.
Pitampura, Rohini East, Rohini West, and Rithala metro stations have drinking water facilities under the Member of Parliament Local Area Development Scheme.
Apart from Delhi Aerocity, a free drinking water facility is also available at the airport metro station.

DMRC was overturned after 2 years

On 16 December 2015, it was said by DMRC that Delhi Metro will come under the consumer category. Then on 24 April 2018, reversing from its earlier reply, said that keeping Metro user category is vested in the legislature, so DMRC itself cannot do anything. At the same time, on 3 May 2019, it has been given in writing that under section 2(d) of the Delhi Metro Consumer Protection Act 1986, it has been clearly stated that under the said Act, there is no provision for declaring special category service as a consumer.

Question from Delhi High Court to DMRC

During the hearing of the petition, the Delhi High Court has asked whether he has brought the policy of not providing water and toilet facilities from western countries? Check out the traffic situation here. Crores of people travel in the metro and what if someone has a medical problem? where will he go? By the time he comes out of the station, it will be too late. What is the thinking behind this policy?'

Titles are everywhere

The Delhi High Court had asked in a questionable tone that wherever you go in the world, toilets are available at metro stations. The traffic in London is not as much as we have here.

1 Like 0 Dislike
Previous news Next news
Other news

Tamannaah Bhatia breaks silence on Bollywood Vs South debate, says - we have seen it from a different point of view ourselves

Since the success of South films, it is being compared to Bollywood and there was a debate on it.

Delhi Election 2025: 'The attacking BJP workers should be arrested', Kejriwal has written a letter to EC with these 4 demands

Arvind Kejriwal has written a letter to the Chief Election Commissioner regarding the attack on A

Coronavirus: The speed of Covid increased again in the country, with 2151 new cases in 24 hours; Highest number of cases in five months

Corona infection has once again gained momentum across the country. For the last few days, there

Shefali Jariwala Death: What happened on the night of death? Know the update related to the Shefali Jariwala case.

The night of June 27 brought bad news for Bollywood and TV industry. 'Kaanta Laga Girl' Shefali J

Coronavirus Updates: Coronavirus cases increased again in the country today, 9 thousand 62 new cases found in the last 24 hours; Know the Latest Updates

Cases of the coronavirus are continuously coming up in the country. There has been an increase in

Weather Update: After three days of scorching heat in Rajasthan, Punjab, Haryana, Delhi, UP, relief will be available from May 2

The Meteorological Department said on Friday that from April 29 to May 1, there will be severe he

Rahul Gandhi: Troubles will increase for NDA leaders who made objectionable comments about Rahul, Congress took strict action

National Democratic Alliance (NDA) leaders are continuously making objectionable statements again

CM Yogi sought a list of careless officers, action may be taken against the divisional commissioners of Ayodhya and Agra

After seeking reports from the Tehsildar to the DM for negligence in settling revenue disputes, C

Can the prices of petrol and diesel be reduced, Union Minister Hardeep Singh Puri indicated

People are very upset due to the rising prices of petrol and diesel in the country. Meanwhile, th

Rakul-Jackky Wedding: Paparazzi openly said such a thing to Rakul Preet Singh, Jackie's bride turned red with shame

Rakul Preet Singh-Jackky Bhagnani Wedding: Rakul Preet Singh and Jackky Bhagnani have now joined

Sign up to write
Sign up now if you have flare of writing..
Login   |   Register
Follow Us
Indyaspeak @ Facebook Indyaspeak @ Twitter Indyaspeak @ Pinterest RSS



Play Free Quiz and Win Cash