Printing issues with xMII 11.5

Posted on 16th Feb 2014 07:03 pm by admin

For some reason, we have one report (and only one) that is giving us fits when trying to print. The user has JRE 1.4.2_13 installed. When he clicks the print button, IE freezes, and nothing prints. We can go to any other screen, and other report, any other application, and it works fine. It's just with this one particular report. If we install JRE 1.5, it prints fine as well. However, the strange thing is that I can go to a DIFFERENT machine running JRE 1.4.2_13, and that machine prints it OK.

In short, not all machine running JRE 1.4.2_13 have this issue. It doesn't matter when we click the print button, or File | Print, or right-click and print. The result is IE freezes up, and we have to force IE to close.

Has anyone else experienced this?

Thanks

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